Program Analyst

Remote
Seasonal
Senior Manager/Supervisor
The NVSBW Program Analyst will support the SBA Office of Veterans Business Development (OVBD) by managing the planning, execution, documentation, and performance evaluation of national and regional activities tied to NVSBW. This role requires strong organizational and analytical skills to track event outcomes, streamline planning processes, assess program effectiveness, and ensure continuous improvement. The Program Analyst will work closely with internal SBA teams and external partners to deliver a successful campaign aligned with OVBD’s mission and strategic goals.

Scope of Work

Event Coordination and Program Management
  • Develop and maintain a master schedule of NVSBW events and ensure timely coordination across SBA regions and partners.
  • Support planning and delivery of virtual and in-person events, including national panels, webinars, and briefings.
  • Facilitate planning calls, develop run-of-show scripts, and provide event day support.
  • Coordinate and track deliverables, maintaining timelines and documentation for each event.

Stakeholder Engagement and Communication
  • Serve as the primary point of contact between OVBD and VBOCs, SBA District Offices, and key resource partners.
  • Collect and organize local and regional event submissions; ensure alignment with national themes and messaging.
  • Distribute standard templates, branding tools, and promotional guidance to partners and collaborators.
  • Draft communications, talking points, and briefing materials for senior leadership as needed.

Data Collection, Analysis, and Reporting
  • Compile and analyze event data, including attendance, partner participation, resource utilization, and engagement metrics.
  • Monitor campaign performance and summarize findings in real-time dashboards or reports for leadership review.
  • Develop and deliver a comprehensive After-Action Report (AAR) with insights, performance summaries, and recommended improvements.
  • Conduct post-event surveys and stakeholder interviews to assess satisfaction and effectiveness.

Process Improvement and Program Evaluation
  • Identify operational gaps and suggest workflow enhancements to improve NVSBW coordination and implementation.
  • Support internal program assessments, benchmarking SBA NVSBW efforts against previous years or similar national initiatives.
  • Assist in identifying strategic trends or gaps in outreach, access, or impact among veteran and military spouse communities.

Administrative and Compliance Support
  • Attend and document internal meetings, track tasks and action items, and assist in coordination across OVBD teams.
  • Ensure events meet SBA accessibility standards (508 compliance) and branding requirements.
  • Support the development and dissemination of communications and promotional content in partnership with SBA’s Office of Communications and Public Liaison.

Please note that your employment is at-will, which means that either you or the company may terminate the relationship at any time, with or without cause or notice.

We believe your skills and experience will contribute significantly to the success of this effort, and we are excited to welcome you to the Pathways 2 Solutions team. Should you have any questions, please don’t hesitate to contact Terri Baxter at [email protected].
 

Pathways 2 Solutions Inc. is dedicated to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email terri@pw2s.com.

Pathways has a policy of maintaining a workplace free of drugs and alcohol. Pathways ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Pathways.

Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa.

Pathways is proud to be an Equal Opportunity Employer. We invite applications from all interested individuals, including veterans and persons with disabilities.

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